• Facing forward looking straight towards the camera
• Eyes open and clearly visible
• No tint or reflection on your glasses
• No face or head covering, unless worn for religious or medical reasons
• Head and shoulders only
• No filters or digitally-enhanced images
• A white or blank wall background
• JPEG images only (.jpg or .jpeg file types)
• File size is limited to 2 megabytes (MB)

Please allow 2-3 business days for processing if picking up your card in person. Cards being mailed may take up to two weeks to arrive.

Please bring one piece of picture ID or 2 pieces of non-picture ID when you pick up your card. If you are feeling unwell or have been instructed self-isolate, please wait to pick up your card, or have it mailed.

Nanaimo Campus

Cards are available for pickup from the Campus Store in building 305 (lower level of library) Monday through Friday between 8am and 4:30pm.

Cowichan Campus

Cards can be picked up from the library service desk starting September 8 Monday through Friday between 9am and 2pm. 

Powell River Campus

Cards can be picked up from the campus reception desk. You will be notified when your card is ready for pickup.

If you are unable to pick up your VIU ID card in person, we can mail your card to you.

Please email us at library@viu.ca to indicate your preference and include a photo of your picture ID or 2 pieces of non-picture ID in your email.