• Facing forward looking straight towards the camera
• Eyes open and clearly visible
• No tint or reflection on your glasses
• No face or head covering, unless worn for religious or medical reasons
• Head and shoulders only
• No filters or digitally-enhanced images
• Photo must be colour
• A white or blank wall background
• JPEG images only (.jpg or .jpeg file types)
• File size is limited to 2 megabytes (MB)

If your photo does not meet the requirements, you will be notified by email and you will need to re-submit your photo.

Once your photo is uploaded, please allow 2-3 business days for processing. You will receive an email when your card has been printed and is available for pickup.

Please bring one piece of picture ID or 2 pieces of non-picture ID when you pick up your card. 

Nanaimo Campus

Cards are available for pickup from the Library Service Desk in building 305 Monday through Friday between 9am and 4pm.  

Cowichan Campus

Cards are available for pickup from the library service desk Monday through Thursday between 8am and 6:30pm, and Friday between 8am and 4pm. 

Powell River Campus

Cards can be picked up from the campus reception desk during open hours. You will be notified when your card is ready for pickup.