We're here to help!

• Our service desks are open for in-person assistance.
• Research help is available in-person, by phone, email, chat or by appointment.
• Liaison Librarians are available to support instructional faculty with alternate format delivery.

Please contact us if you need assistance. For current hours, please check here.

Current services

• Library hours: Our facilities are open.
• Print loans: Available by mail or in-person.
• Student printing: Add funds to your PaperCut print account online or buy a pre-paid print card at the Campus Store.
• Interlibrary loans: Full interlibrary loans services available, though there may be delays when borrowing print books.
• VIU ID cards: Submit your photo through your student record and pick up in person within 2 business days.
• Book returns: Interior book drop in Commons and exterior book drop across from Starbucks are open.
• Laptops and other equipment: Available for 7-day loans. A limited number of semester-length laptop loans are also available.
• Electronic collections (ejournals, ebooks, databases and more): Available 24/7/365 through our catalogue.
• Course reserves: Available with extended loan periods in place.
• Community borrowers: Access is available during service desk hours.
• IT help and  the Writing Centre: Services are being provided remotely.
• Special Collections access: Contact us for information.

Safety protocols

In  alignment with provincial health guidelines, we have implemented the following changes to ensure a safe and clean environment for users:

• Effective Wednesday, August 25, mask use is required inside the library.
• Hand sanitizer stations and disinfecting wipes are provided.
• Twice daily cleaning of high touch points (including keyboards and table surfaces) and washrooms occurs.
• Plexiglass barriers are in place at the service desks.
• Group study rooms are available for individual use only.