We're here to help!
- Our libraries are open! Check hours here
- Laptops are available for 3-day loans - a limited number of semester-length loans are also available
- Electronic collections (ejournals, ebooks, databases and more) are available 24/7/365 through our catalogue
- Virtual research help appointments are available - email research.help@viu.ca
- Askaway, an online research help chat service, is available during posted service hours
- Our Liaison Librarians are available to support instructional faculty with alternate format delivery
Please contact us if you need assistance. Phone and email are monitored Monday-Friday 9am-4pm.
Current Onsite Services
- Nanaimo and Cowichan library service desks are open
- Nanaimo campus library's 3rd and 4th floors, including study rooms, are accessible 24/7 with a VIU ID card
- Nanaimo campus library's 5th floor computer lab is accessible Monday-Friday between 9am-3:45pm
- Equipment loans can be picked up and returned at the library service desk at Cowichan or Nanaimo campus Monday through Friday between 9am and 2pm
Safety protocols
In alignment with provincial health guidelines, we have implemented the following changes within our Nanaimo and Cowichan campus libraries to ensure a safe and clean environment for users:
- Mask use is required inside the library
- Group study rooms are not currently available for use
- Occupancy limits and reduced seating capacity are in place
- Physical distancing in progress - Please stay 2 meters away from others at all times
- Hand sanitizer stations and disinfecting wipes are provided
- Twice daily cleaning of high touch points (including keyboards and table surfaces) and washrooms occurs
- Loaned equipment is sanitized after use
- Dedicated entrance and exit to building 305 is in place
- Video editing suites are disinfected after use
- Plexiglass barriers are in place at the service desks
- Directional arrows are on the floor to ensure physical distancing
Overview of changes
