Shipping address: VIU Library Interlibrary Loans, 900 Fifth Street, Nanaimo, British Columbia, V9R 5S5

ILL contact telephone: 250-740-6330

ILL contact email: ill@viu.ca

Illume (SHAREit) Library code: BNM

Canadian Library Symbol (LAC) code: BNM

Library Catalogue URL: https://library.viu.ca/ 

ILL software:  Requests initiated via Illume/SHAREit are retrieved and processed in Illume/SHAREit.  Requests initiated via Relais are retrieved and processed in Relais.

Consortium memberships: COPPUL (full member); CRKN.  We observe six-week loan periods and charge-free lending per the 2019 COPPUL / OCUL / CAUL-CBUA / BCI Resource Sharing Agreement.

Starting Friday, November 15, and lasting until the conclusion of the Canadian Union of Postal Workers (CUPW) national strike, physical lending and borrowing of interlibrary loans will be disrupted. 

• VIU is unable to guarantee the timely arrival of any new or in-progress requests for physical materials from other libraries. Electronic requests (e.g., for journal articles, book chapters, etc.) continue to be processed.
• VIU is not accepting new physical lending requests from external libraries. Electronic requests are not impacted.
• Any physical items VIU has borrowed from other libraries will not be returned until the conclusion of the strike.

Returnable Loans: Six (6) weeks from the date of receipt by the borrowing library (per the 2019 COPPUL / OCUL / CAUL-CBUA / BCI Resource Sharing Agreement).

Renewals: Renewal requests are considered on a case-by-case basis. One six-week renewal may be permitted, depending on circumstances, per the 2019 COPPUL / OCUL / CAUL-CBUA / BCI Resource Sharing Agreement.

Non-returnable Copies: PDF copies of journal articles and book chapters, from print and electronic sources, are provided if allowable under relevant license terms and fair dealing analyses. Non-returnables are delivered via secure Interlibrary loan systems, including Illume/SHAREit for requests initiated in Illume/SHAREit, and Relais for requests initiated in Relais.  

Not for Loan: 

• Materials on course reserve are not available for ILL. 
• Materials in the "VIU Reads" collection are not available for ILL.
• Special Collections materials are non-circulating and generally not available for ILL; however, exceptions for loans to other post-secondary libraries with appropriate Special Collections facilities and processes may be considered on a case-by-case basis, and fulfilled under specific conditions identified for each case.
• Audiovisual materials are not available for ILL, but can be requested by members of the BC ELN Media Resource Sharing program.

Non-returnable Copy charges: No charges, per the 2019 COPPUL / OCUL / CAUL-CBUA / BCI Resource Sharing Agreement.

Renewals: No charges, per the 2019 COPPUL / OCUL / CAUL-CBUA / BCI Resource Sharing Agreement.

Replacement charges: Replacement cost plus $25 processing fee.

Late fees: Not Applicable.

Invoice payments: Invoicing and payments go through VIU's Accounts Receivable department (payment and contact information to be provided with invoice.)