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Research Help: Contact us

Please see our hours of operation here.

Get in touch with us below:

Live Chat

Ask us a question for a real-time conversation with a library employee. 

Open Chat

Drop-in & Appointments

Ask us a question at the Library Service Desk or book an appointment below.


Nanaimo: 250.740.6330
Cowichan: 250.746.3517
tiwšɛmawtxʷ: 1.888.920.2221 ext. 6330

Welcome to the Library Research Help service.

We're here to ensure you have access to the resources, tools, and services necessary for your work. Ask us your library-related and research-focused questions, such as:

  • finding sources
  • developing topics and research strategies
  • evaluating and citing sources
  • borrowing materials or equipment
  • booking study spaces

Our aim is to empower you with the skills and resources to navigate the research process confidently. Our priority is assisting VIU students and employees, however we also support community members where possible.


VIU has other academic supports available that can support you with assignments, too. 

If you’re unsure where to direct your question, reach out to us anyway, and we’ll be happy to guide you in the right direction.

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