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05Oct Kate email on Discharging Videos

If "VIDEO-SVCS" comes up on the route/transit to column, it means the video is a Cow or Pow video and it must be discharged a second time in order to route properly to Cow or Pow. Please put these videos in the HOLDS box after the second discharge, and staff clearing the Holds box will put them in the appropriate box for shipping to Cow or Pow.

These Cow and Pow videos are often needed back for classroom showings; recently a video routed incorrectly to Nanaimo shelves caused a direct negative impact on an instructor in Cowichan and disrupted his students' curriculum. You can see that the attention you pay to this seemingly small detail when discharging is very important!

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